Hilary Mine

Leveraging the full and extensive resources of Nokia and our partners, Ms Mine supports Nokia’s key customers in transforming their networks, operations and businesses to compete in the future by applying leaner, more cost effective, and more agile platforms, resources and processes.  Critical in this process is helping them get from here to there in an economically optimized way.

Prior to her current role, Ms Mine ran Alcatel-Lucent’s global Consulting services business.  She has worked in the communications and IT field for more than 25 years, during which time she has held senior executive roles with Alcatel-Lucent/Nokia, Technicolor and Probe Research, and has lived and worked extensively in Asia Pacific and Europe, as well as North America. 

Ms Mine has an unusually broad set of expertise and experience, from marketing/sales, strategy formation and execution, to management of major transformation projects.  She has been particularly focused on the economics, planning, and concrete implementation of transformation for service providers over the past few years, and in particular the next wave of cloud/NFV/SDN impact on service provider operations and agility, as well as customer experience.   Nokia and Bell Labs have developed significant unique intellectual property in the form of customer experience and operational maturity models as well as benchmarks specific to the communications services space.